Technology has always aimed to improve our lives, but in recent years it has proven its worth through lockdowns, recessions and other crises. In 2023, both established and new technologies will revolutionize the way organizations work, and 2024 will see further progress towards a better digital environment for everyone.
“The need for a digital-first experience remains the same, but the approach is evolving,” says Rajesh Ganesan, president of ManageEngine. “In 2024, organizations will need to prioritize privacy, LLM, and orchestration and focus on deploying integrated technologies.”
ManageEngine identifies the top five trends that will solidify the foundation for a new era of work.
1. Privacy and AI governance will be central:
In 2023, there has been a flurry of regulations such as the EU’s AI law, and even more regulations are on the horizon. As AI permeates business, disruptive technologies like deepfakes raise privacy concerns. Close monitoring by the public and private sectors will be essential. Ethical, transparent, and fair use of AI through AI governance will be paramount. Privacy is at the core of every business, and every individual is responsible for protecting it.
2. Companies hire dedicated LLMs.
Since the dawn of AI, companies have been using it for predictive analytics and automating simple tasks. However, narrow applications and engineering challenges require AI to be suitable for all aspects of business. His enterprise-focused LLM works well with evolving software tools while enabling deep, personalized interactions with products. By adopting such a model, organizations can leverage knowledge for both creative and mundane tasks, protect data, reduce bias, and conduct deep audits to understand AI decisions. You can get the report.
3. Orchestration powers the entire enterprise:
Digital transformation has created data fragmentation and information silos, hindering communication. Companies will leverage the power of orchestration to tackle this problem. This user-friendly technology builds interconnected digital pipelines, automates workflows, and streamlines operations. By implementing it, organizations can simplify complex tasks and thrive in the digital world.
4. The emergence of secure digital-first experiences:
Beyond traditional methods, organizations integrate modern IT management tools to deliver a comprehensive and secure digital journey. In 2024, we will adopt an identity-centric approach that secures identities and data by ensuring only authorized access and privileges. Cloud Infrastructure and Entitlement Management (CIEM) further enhances security by providing deep visibility across your cloud environment and minimizing threats. Together, these solutions provide enhanced security and a worry-free digital experience for end users.
5. Cyber resilience will be a key differentiator:
Today’s complex landscape of geopolitical issues, technological disruption, cyber threats, and competitive pressures requires strategic preparedness. In 2024, companies will actively invest in tools, solutions, and culture that strengthen their overall cyber resilience. As a result, cyber resilience has emerged as a key differentiator, enabling organizations to succeed in the global marketplace.
At ManageEngine, we believe these IT predictions will help organizations seamlessly adapt to an evolving work culture. By staying current with new trends and technologies, organizations can capitalize on opportunities and stay competitive in an ever-evolving digital ecosystem.