This is a machine translation of Algar Telecom’s press release
Sao Paulo – February 8, 2024 – Algar Telecom, the IT and communications company of the Algar Group, has taken another step to expand its mobile phone services into new areas. In December 2023, the company will launch a mobile virtual network operator (MVNO) service for the cities of Ribeirão Preto, São Jose do Rio Preto, Maton, San Carlos, and Clavinhos in São Paulo. announced the launch of mobile phone service.
In preparation for this new moment, the company announces the launch of the Nomo brand, focused on providing digital mobile phone services for the southern region of the country. The move comes to expand the company’s services by offering a fully digital subscription to mobile phone services. mobile phone. The Nomo by Algar product is scheduled to be launched this month and will initially be available as a proof of concept (POC) in retail stores in the cities of Porto Alegre, Caxias do Sul and Passo Fundo in Rio Grande do Sul. It is planned to be mainly provided. . Brain, the innovation center established by Algar Telecom, was responsible for all negotiations and development of the digital solution.
Algar Telecom, which currently holds the rights to the southern brand Nomo, has taken another step in its search for innovative solutions to make the daily lives of its customers easier. This initiative has direct synergy with the market strategy of Algar Telecom, which is approaching its 70th anniversary and is always looking to create connections and bring innovation to new possibilities in the community. The platform, which was previously linked to the brand, has been acquired by a digital solutions company and will be responsible for servicing Algar in the delivery of this digital plan.
At Nomo, we focus on delivering a great customer experience, and our entire approach is 100% digital, putting our users at the center of continuously building our business. Thus, individual offers are created, promoting transparency and independence for users and creating a unique and personalized experience. “All offers can be personalized and users will be able to manage their plans through self-service. The focus is to make self-service an aspiration, not an obligation, with a team of differentiated experts who assist customers on a daily basis. It is about providing an outstanding customer experience,” explains Jean Borges, President of Algar Telecom.
Through these business models, Algar Telecom increases the possibility of customizing offers in all segments and offers a full range of telecommunications services to its customers and markets. The expansion of mobile phones to bring services closer to customers is one of the most recognized aspects of the company’s operations.
About Algar Telecom
Algar Telecom, an Algar Group company, has a broad portfolio of communications and IT solutions to serve business (B2B) and retail (B2C) customers. The company provides IT services, including ultra-fast fiber internet, high-quality mobile phones, voice, data, cloud and network security services, and management systems for small and medium-sized businesses.
After 69 years on the market, it has a modern infrastructure and is currently supported by a 122,000 km fiber optic network serving more than 372 cities in 16 states and Federal District of Brazil. Masu. For all these locations, the company invests in personalized, consultative and effective services in order to offer its customers increasingly superior quality.
Algar Telecom, a public company that has not been listed on a stock exchange since 2007, is committed to best corporate governance practices. Our more than 4,500 employees are committed to maintaining close relationships with our customers and providing high-quality service through sustainable and innovative practices.