Security threats can occur anytime, anywhere. This means flexible security solutions are essential to keeping people and operations safe. However, many organizations limit their ability to respond to threats by choosing solutions that tether security personnel to desks or restrict access, thereby narrowing the tool’s usefulness. Mobile security solutions offer the ability to take control from anywhere, but in a crowded market it can be difficult to know what to look for to address your organization’s needs.
A mobile solution requires an app that team members can access from their mobile devices. This is the first step in expanding access and expanding your organization’s ability to respond to incidents from anywhere. With a mobile app, you no longer need to access your desktop to start reporting an incident to others, saving you those critical few seconds to get the word out or send help to someone in need. It will save you a few minutes. When an emergency occurs, time matters, and the faster an organization can respond, the more likely it is to reduce the impact of the incident.
Having an app and what you can do with it are two different things. Organizations often choose disposable solutions for their specific needs. While it’s good to be aware of the challenges your organization may face, creating unique solutions for each problem is rarely effective. Having to activate multiple apps to complete a particular task can be time-consuming and tedious. Also, the more apps your organization requires, the more likely it is that someone will forget to activate them, potentially putting others at risk. The more your app can do, the more value it can bring to your organization’s security strategy by alerting, managing, and responding to incidents from a single interface.
This requires mobile security solutions to be flexible. It starts with the ability to build custom messages to respond to any type of crisis your organization may face. Whether it’s a mass shooting, severe weather, medical emergency, or other crisis, having your mobile app preloaded with easy-to-send messages to others can save you time and help you send the right message on the spot. No more figuring it out. Send important messages with just a few taps. Mobile security solutions should also provide organizations with the ability to segment messages to specific audiences. Depending on the emergency situation, you might need to alert the entire organization, or just a specific team, such as security, or people in a specific area. These messages can be sent as SMS texts, push notifications, emails, and voice messages, allowing organizations to deliver information in the most convenient way for recipients, while doing everything possible to get the message in front of everyone. can be done reliably. They will receive it immediately.
However, true flexibility comes when mobile solutions can integrate with on-premises devices such as speakers, digital signage, and desktop computers. The ability to leverage text, audio, and visual alerts sent directly to mobile devices and throughout your facility means a clear and consistent emergency message is communicated to everyone, so everyone can stop what they’re doing and You will be able to take steps to stay safe. Intrusiveness is key, and the more organizations leverage solutions that make messages impossible to ignore, the faster they can get people to take action.
Once alerts are sent, mobile security solutions should also enable stakeholders to proactively manage incidents as they unfold. This includes viewing real-time insights such as responses from other members to understand who needs help and who is safe. It may also include the ability to access critical resources such as floor plans to understand where an incident occurred and how to best respond. Once the event is over, mobile security solutions can also help organizations resume normal operations. You can send an “All Clear” message from your mobile app, letting people know the danger is over the moment the issue is resolved.
Of course, not everyone in your organization needs to be able to send emergency alerts or manage incidents, but everyone should be able to ask for help if needed. Mobile security solutions that offer panic button functionality are especially valuable for organizations that want to provide individualized protection to their employees. You can use the panic button on your phone to call for help no matter where you are. This is especially useful for large organizations with large premises or parking lots that employees need access to and don’t have the resources easily accessible safely. With the right tools, your security team can receive an alert with the individual’s name and location when a mobile panic button is activated, so they can send help immediately. The person who activates the panic button will be connected directly to the security team by phone and can tell someone about the situation they are experiencing until help arrives.
Organizations looking to invest in a mobile security solution need to have a clear vision of what problems they want to address. Mobile security solutions allow key stakeholders to be where they need to be, assess situations directly, collaborate with others on the response, and stay informed of ongoing crisis events. . Ultimately, mobile security solutions should make life easier for everyone involved and make responses more efficient when incidents occur.