T-Mobile Store in New York City
“We see things like this all the time in stores, but not only did they misunderstand the account cancellation process, but they did not do any due diligence or personal responsibility to confirm that.” The blame for not doing so usually falls on both our CARE team and our customers. It does happen.” T-mobile Written by the person in charge. “They also lack the intelligence to follow up properly to ensure the process is completed correctly.”
He added: “You wouldn’t believe the number of absolute idiots we have to deal with on a regular basis who have no idea of the reality when it comes to their accounts. Expectations have never been lower and… They are still there on a daily basis,” he added. Not satisfied. wonderful. ”
we, T-mobile The representative did not address the initial complaint from “craigawoo.” T-mobile A second line was added to your account without your permission. Even if the customer was partially to blame for the carrier’s failure to cancel the account (and that’s just speculation on “Electronic-Quail4464’s” part), how did the extra line end up in the mail? You’ll want to hear his theory on what was sent. Use a subscriber’s account without permission.